TERMS AND CONDITIONS
YOUR FIRST SALON VISIT
Cancellations must be made no later than 24 hours before the agreed date. Appointments that are not canceled 24 hours in advance will be charged. Delays happen to all of us and we would like to encourage you to call the salon if you get delayed. Correspondingly, we will also call if we are delayed for more than 10 minutes. If we are not available at the phone 24 hours before your time (for example Sunday), you can cancel your time online (with your login) or send us an email to firstname.lastname@example.org We only wish the best for our guests, and therefore request understanding of our attendance duty and cancellation policy.
COLOR & CHEMICALS
Please ask for the cost of treatment (s), treatment lists are listed online, and it is your responsibility to pay attention to the rates.
We conduct exclusive products at market prices. All prices ar provided in NOK and including Norwegian VAT. If you find the products cheaper and can document this, we would like to hear about it. Webshop prices may vary from store. Your purchase with us is always guranteed guidance from an proffesionale adviser.
We have exclusive gift cards that come in a mysterious black envelope, we can pack the card in a bag of travel-sized products and testers depending on the amount of the card. The minimum amount of gift cards is kr 500, - and it can be used freely on all treatments and / or products at our site.
Remember that the gift card MUST be used before expiration date and can not be refunded in cash.
The gift certificate is purchased directly at our reception desk, and will be available later on at our webshop.
RIGHT OF WITHDRAWAL OG DAMAGED GOODS
Then contact us.
According to the law of cancellation, you as a customer have the right to cancel your purchase for up to 14 days after receipt of the goods and for no particular reason.
By using the right of cancellation, the customer pays returnporto.
If the product has been opened / used, the right of cancellation can not be made applicable. Please contact us if you need a procedure using the right of withdrawal.
DELIVERY AND RETURN
Normally, all orders are shipped within 24 hours after receipt.
After the package is delivered to the mail you will receive tracking number. pr. E-mail. As a sender on the package: TROPICOS AS, Fekjan 3, 1394 NESBRU.
All items are delivered directly from our lounge in Norway and sent by mail.
The Consumer Buying Act ensures consumers the terms and conditions for the purchase of traders.
We accept any errors or omissions regarding descriptions, products, prices, stock status and technical solutions. Feel free to contact us if you experience a problem or a lack of our site.
We offer card payment via VISA / MasterCard.
We use a secure 3D-secure solution from DIBS for handling card payments. We note that we do not see or save your card number. Payment by card only occurs when you go to checkout.
The amount will be reserved on your card as soon as you complete the order.
The amount will not be deducted from your card before the package is completed.